LeChat SA

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Terms & Conditions




The www.lechatsa.co.za website is operated by:

Le Chat SA, a company whose head office is at 32b, Plantinum Junction, Platinum Road, Milnerton, Cape Town, 7441. Le Chat SA is the sole distributor for LeChat Nail Care Products in South Africa. Our company registration number is 2008/067122/23

Our contact details are as follows:

Trading address:
32b, Plantinum Junction, Platinum Road, Milnerton, Cape Town, 7441

General email: darryl@lechatsa.co.za
Telephone number: 021 551 9133
Mobile Number : 082 921 5399

    1. You will be able to Browse all areas of the Le Chat SA Website without registering your details with us.
    2. We may revise these terms and conditions at any time by updating this posting.
    3. You should check this part of the Website from time to time to review the then current terms and conditions, because they are binding on you.
    4. If you do not wish to accept any terms and conditions you should not continue to use this Website
    1. All prices include VAT in the total price.
    2. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
    3. Our prices are reviewed periodically
    1. You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors.We will send you an order acknowledgement via email, detailing the products you have ordered.
    2. Our acceptance of an order takes place when we despatch the order.  When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
    3. We may refuse to accept an order:
      1. where goods are not available;
      2. where we cannot obtain authorisation for your payment;
      3. if there has been a pricing or product description error; or
      4. if you do not meet any eligibility criteria set out in our terms and conditions.
    1. If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item.  From this point forth, you will be given a choice whether you wish us to redespatch the item or for you to cancel the order.  Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total
    2. Late deliveries or despatch
      1. Although we are able to ship almost every order in the specified delivery timescale (2 working days after we receive proof of purchase), in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day.  We regret that this situation can occur occassionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day.
      2. The other circumstance which may cause a delay is when the delivery service itself has a problem.  This, again, is a rare situation but is unfortunately beyond our control.  In these situations, we will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.
    1. If you wish to cancel your order:
      1. You can notify us by email to darryl@lechatsa.co.za before we have dispatched the goods to you; or where goods have already been dispatched to you, by returning goods to us in accordance with clause 6.2 below.
      2. You can return goods you have ordered from us for any reason at any time within 10 days of receipt of the goods for a Refund or Voucher Refund. The ammount to be refunded will be the full ammount of the purchase less the bank charges incurred by us during the purchase (normally 5% for C.Card Purchases or cash deposit fees following a direct deposit into our bank account). The costs of returning goods to us shall be borne by you.
      3. Upon receipt of the goods we will give you a refund of the amount paid or a Voucher as required (As stipulated in clause 6.2).
      4. The rights to return the goods to us as referred to in clause 6.3 will not apply should we receive goods that have been damaged (by yourself or the courier company you choose to use), or in the event that the product has been used
    1. You are permitted to print and download extracts from this Website for your own use on the following basis:
      1. no documents or related graphics on this Website are modified in any way and
      2. any of our copyright and trade mark notices and this permission notice appear in all copies. 
    2. Unless otherwise stated, the copyright in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 7.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. 
    3. Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
    1. Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. 
    2. You are prohibited from posting or transmitting to or from this Website any material:
      1. that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
      2. for which you have not obtained all necessary licences and/or approvals;
      3. which constitutes or encourages conduct that would be considered a criminal offence or be contrary to the law of or infringe the rights of any third party, in South Africa or any other country in the world; or
      4. which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
    3. You may not misuse the Website (including, without limitation, by hacking). 
    4. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 8.2 or 8.3.
    1. While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
    2. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
    1. We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, contract or otherwise in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
    2. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. 
    3. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
    1. Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
    2. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
      1. you do not remove, distort or otherwise alter the size or appearance of the Le Chat logo;
      2. you do not create a frame or any other browser or border environment around this Website;
      3. you do not in any way imply that we are endorsing any products or services other than our own;
      4. you do not misrepresent your relationship with  us nor present any other false information about us;
      5. you do not otherwise use any Le Chat trade marks displayed on this Website without our express written permission;
      6. you do not link from a website that is not owned by you; and
      7. your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
    3. We expressly reserve the right to revoke the right granted in this clause 8.2 for breach of these terms and to take any action we deem appropriate.
    4. You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause
    1. While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
    2. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. 
    1. You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
    2. We do not warrant that materials/items for sale on the Website are appropriate or available for use outside of South Africa.
    3. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside of South Africa, you do so at your own risk and you are responsible for compliance with local laws
    1. To contact us by email, please use the Contact us button at the top of the website.
    2. We never disclose any information submitted to us to 3rd parties for any reason.We do not use any of your data for any reason but to successfully ship your order to you.  We only store your name, address and telephone number if you register for an account with us.  This is entirely optional, but enables you to place further orders without having to enter your details again.We use cookies to allow us to store only the information required to process a transaction.  E.g. items in your shopping basket.
    3. We do NOT store your credit card information.  It is processed over a secure SSL/128 bit encryption system which goes through our payment provider.  We do not even see it, therefore it cannot be ‘hacked’ from our server.Optionally, you can supply us with a telephone number when ordering.  This is only used for emergency purposes if we are unable to contact you via email.If you wish, you can contact us to have your profile deleted at any point in time.We do not send marketing emails to random personal email address (spam), however from time to time we may send newsletters and special offers to registered customer email addresses. All of which include a facility for you to unsubscribe from such service by clicking on the link at the bottom of the email and using the "Unsubscribe" feature.